We use cookies
We use cookies to optimize our website. By continuing to browse the site, you agree to our use of cookies.
New design
Control panel
  • Русский
  • Українська
  • English
  • UAH
  • USD
  • RUB
  • EUR
  • 0-800-307-307 Hotline
  • +38 (044) 392-74-33 Kiev
  • +38 (057) 728-39-00 Kharkiv
  • +38 (056) 794-38-31 Dnipro
  • +38 (032) 229-58-93 Lviv
  • +38 (048) 738-57-70 Odessa
  • +38(093) 170-15-42  Life
  • +38 (067) 400-88-44 Kievstar
  • +1(888)393-24-51  USA, Toll free
  • +44(131)507-01-14  Great Britain
  • +7 (499) 348-28-61 Moscow

7.4. Contacting support via Telegram

To contact technical support via a Telegram bot, do the following:

  1. If your Telegram account tied straight to multiple accounts, choose the one with which your question is related:
    1. Enter the command /account or select it in the bot menu:
    2. Click on the mail of the account you need:
  2. Enter the command /chat or select it in the bot menu:
  3. Select the topic of your request and the service on which you want to get advice:
  4. Send your message and wait for the operator's response.

After receiving the necessary information to complete the dialogue, use the button "Close chat».