To contact technical support via a Telegram bot, do the following:
If your Telegram account
tied straight to
multiple accounts, choose the one with which your question is related:
Enter the command
/account
or select it in the bot menu:


Click on the mail of the account you need:

Enter the command
/chat
or select it in the bot menu:

Select the topic of your request and the service on which you want to get advice:

Send your message and wait for the operator's response.
After receiving the necessary information to complete the dialogue, use the "Close chat».