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2.3.5. The site is already in service

A site with the same name cannot be added In chapter "My sites»Simultaneously in several hosting accounts. If, when adding a site, a message appears stating that it is already being served, then it has already been added to the control panel of one of our users.

Attention!

Domain ownership can only be verified by adding a TXT record, as described in this article. Confirmation by other means (for example, using screenshots of the dashboard panel) is not possible.

If the site is added to the account NOT the owner of the domain, you must confirm ownership by adding a TXT record:

Attention!

The record must be added for the main domain, not for subdomains. Most often, when adding a record for the main domain, a field named “subdomain», «subdomain" or "name"(The field can be named differently) you need to leave it empty or specify the symbol in it @, depending on the requirements of the NS owner.

If the domain is served by third-party NS, do the following:

  1. In the NS owner panel on which the domain is served, for the main domain (not subdomain), add a TXT record with the text hosting-site-verification=XXXXXX (noted in the image above) where XXXXXX — identifier (ID) your account.
  2. Wait about 30 minutes for the cache to update DNS.
  3. Tryit Add site In chapter "My sites"Again.
If the domain is served on our NS, do the following:
  1. In our control panel for the main domain (not subdomain) add an entry:
    • «Subdomain"- leave the field blank or specify the symbol @.
    • «A type"- select"TXT».
    • «Data"- insert text hosting-site-verification=XXXXXX (noted in the image above) where XXXXXX — identifier (ID) your account.
  2. Wait a few minutes for the cache to update DNS.
  3. Tryit Add site In chapter "My sites"Again.

If the site is added to the domain owner's account, you do not need to add a TXT record and just click “Add site»: