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  • +7 (499) 348-28-61 Moscow Create a mailbox

Important points:

  • You can create a mailbox only as part of the ordered service hosting.
  • You can create mailboxes only for those domains that registered with us or which added/delegated to the account where the mailboxes are created.
  • You can create mailboxes only for those domains for which the hosting added sites of the same name.
  • You can receive letters to the created mailbox only if the domain settings are set our MX records... MX records do not affect the sending of letters.


If you plan to create mailboxes for a subdomain, but it is not in the domain selection list when you create the mailbox, do the following:

To create a mailbox, do the following:

  1. Make sure in the section "My sites»Added a site with the name of the domain for which the mailbox will be created. If the site is missing, add his.
  2. Open the section "Mailboxes»:
  3. Click "Create mailbox»:If there are already created mailboxes for the domain, the button will also be available next to them:
  4. Fill in the fields and click "Create mailbox»:
    • «Address»- specify the name of the mailbox and select from the list the domain for which it is being created.
    • «Password"- enter the mailbox password manually or click"Random"To generate it automatically. Important! For security reasons, passwords from mailboxes are not stored on the hosting. If you forget your mailbox password, you can only set a new one in mailbox settings.
    • «Antispam»- select a level antispam.
    • «Limit of letters"- leave the field blank or specify 0 if the mailbox does not require restrictions on sending, or specify shipping limitif you need to limit the number of emails sent per day.
    • «Enable redirect"- check the box if you want to immediately configure for the mailbox redirect.
    • «Turn on answering machine"- check the box if you want to immediately configure for the mailbox answeringmachine.
  5. Check the operation of the created mailbox.

This action should be performed only if the subdomain was previously added in the section "My sites».
For example, the files for the test.example.com subdomain should be located in the directory example.com/test, but when you add it not as a subdomain, but as a site, its files will have to be placed in the directory test.example.com/www.