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2.24.15. Mail blacklist

Mail blacklist is a list of IP addresses of mail servers, domains and mailboxes from which letters will never be delivered to your mailboxes and will be rejected by our mail server. In this case, the bump stop with the error “550 5.7.1 Sender blacklisted».

The blacklist is managed in the section "Hosting → Black list»:

Important points:

  • Blacklisted values are checked for full match. This means that adding a "com" entry to the list will not prevent mail from all .COM domains from being received. Each domain must be specified separately.
  • Be extremely careful when adding entries to the black list, especially when blocking IP addresses - the necessary letters may come from the same addresses.
  • You cannot add entire subnets to the list, only individual IP addresses.

To add an entry to the blacklist, do the following:

  1. Click "Add entry to blacklist»:
  2. Specify the IP addresses, domains or mailboxes from which you want to block mail (each entry in a separate line), and click "Add to»:

To delete a specific entry, do the following:

  1. Switch to the tab of the type you want ("IP addresses », «Domain names" or "Email addresses»).
  2. Find the entry you want to delete in the list and click the cross next to it:

To delete all records of a specific type, do the following:

  1. Switch to the tab of the type you want ("IP addresses », «Domain names" or "Email addresses»).
  2. Click "Delete everything»:

To delete all records of all types, click "Clear blacklist»: