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  • +7 (499) 348-28-61 Moscow Error "EAI_NONAME" in FileZilla

Mistake "EAI_NODATA - No address Associated with nodename" or "EAI_NONAME - Either nodename nor servname provided, or not known"Due to the inability to resolve the hostname FTP-server to its IP address. As a result FTP- the client does not know where to connect, since it is impossible to find the server without knowing its IP address.

The most common causes of this problem are:

  • Incorrect work DNS-servers1) the Internet provider from which the connection is attempted.
  • Recently ordering a hosting service, due to which the hostname did not have time to be updated on the side DNS-servers.
  • Typo in hostname FTP-server.

If you encounter such a problem, try the following:

  1. Make sure that FTP connection data are correct and there are no extra spaces or other extraneous characters in the host address field.
  2. Define direct IP address FTP-server. This can be done, for example, on our website in the section "Tools → Network"By entering the host address FTP-servers in the field on the tab "Ping»:
  3. Specify the resulting IP address instead of the hostname when setting up an FTP connection:

Alternatively (instead of replacing the hostname with an IP address) might also help installing public DNS Cloudflare / Google.

DNS-Server is responsible for converting the name to the IP address.