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2.2.1. Dedicated IP

By default, all sites of the hosting account run on a shared IP. In order for a site or several sites to work on a separate IP, you can order a dedicated IP.

Dedicated IPs can only be ordered for hosting accounts located in the following countries:

  • Ukraine
  • Russia
  • Germany
  • Finland

If the hosting account is hosted in another country, then to order a dedicated IP you will need it change.

Important points:

  • The dedicated IP is linked to the hosting account and ordered for a period equal to the remaining validity period of this hosting account. Further, the dedicated IP will be included in score to renew your hosting account. If the need for a dedicated IP disappears, its renewal can be disable.
  • For one hosting account, you can order any number of dedicated IPs.
  • Only dedicated addresses are available IPv4... Addresses IPv6 are not provided.
  • Dedicated IPs are allocated by the system automatically. It is impossible to look through the list of available addresses before ordering and choose the one you want.
  • All dedicated IPs ordered for the hosting account will be from the same subnet. You cannot get a dedicated IP from another subnet.
  • The dedicated IP will be for the country where the hosting account is located. It is impossible to migrate to another country while maintaining the dedicated IP - you will need to refuse it and order a new one after migration.
  • Dedicated IPs cannot be transferred between hosting accounts.

To order a dedicated IP do the following:

  1. Open the section "Hosting ».
  2. In the block "Additional services»Click«Dedicated IP»:
  3. Check out the cost information and click “To order»:
  4. Pay automatically generated invoice any of available ways and wait for the payment to be credited.
  5. Configure a dedicated IP for the sites you want.

You should start setting up a dedicated IP only after the payment has been credited to us.

Important points:

  • A dedicated IP can be connected either to one or to several sites at once within one hosting account.
  • Dedicated IP cannot be set for aliases... They can only be used for main domain and subdomains.
  • Technical check of the site in the section "My sites»Does not take into account allocated IPs, so it can report that the address record is configured incorrectly, although this is not the case.
  • If the domain is served on third-party NS, you need to make changes to its settings not with us, but in the owner's panel of these NS.

To set up a dedicated IP, do the following:

  1. Openup site settings.
  2. Opposite "IP address»Select a dedicated IP from the list and set it instead of the general one:The dedicated IP setting field will display an additional option “This site handles direct requests to a dedicated IP address", Which can be enabled if the site must accept requests not only by domain name, but also directly by IP (it is better not to enable the option without explicit need):
  3. Edit address records of type A and in the field "Data"Specify the assigned dedicated IP for them:
  4. If the domain has AAAA records, remove them:
  5. Wait for the update DNS cache... This usually takes several hours (maximum 24).
  6. Check the site is working.

You can find out the IP address at which the site is opened using the command ping.