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2.2.1. Dedicated IP

By default, all sites of the hosting account run on a shared IP. If you need a site (or several sites) to operate on a separate IP address, you can use the additional dedicated IP service.

The use of a dedicated IP is only available for hosting accounts located in the following countries:

  • Ukraine
  • Russia
  • Germany
  • Finland

If the hosting account is hosted in another country, then in order to use a dedicated IP, you will need it change.

Important points:

  • A dedicated IP is linked to a hosting account and ordered for a period equal to the remaining validity period of this hosting account. In the future, the allocated address will be included in score upon subsequent payments of the hosting account and renewed with it. If the need for a dedicated IP disappears, its renewal can be disable.
  • A dedicated IP can be connected either to one or to several sites at once within the same hosting account.
  • Dedicated IP cannot be set for aliases... They can only be used for main domain and subdomains.
  • Any number of dedicated IPs can be ordered for one hosting account.
  • Dedicated IPs cannot be transferred between hosting accounts.
  • Technical check of the site in the section "My sites"Does not take into account allocated IPs, so it can report that the address record is not configured correctly, although it is not.
  • Only dedicated addresses are available IPv4. IPv6 are not provided.
  • The allocation of dedicated IPs is performed by the system automatically. It is impossible to look through the list of available addresses before ordering and choose the one you want.
  • All dedicated IPs ordered for the hosting account will be from the same subnet. You cannot get a dedicated IP from another subnet.
  • The dedicated IP will be for the country where the hosting account is located. It is impossible to migrate to another country while maintaining the dedicated IP - you will need to refuse it and order a new one after migration.

To order a dedicated IP, do the following:

  1. Open the section "Hosting ».
  2. In the block "Additional services»Click«Dedicated IP»:
  3. Read the cost information and click “To order»:
  4. Pay automatically generated invoice any of available ways and wait for the payment to be credited.
  5. Configure a dedicated IP for the sites you want.

You should start setting up a dedicated IP only after we receive payment for it.

To configure a dedicated IP, do the following:

  1. Discover site settings.
  2. Opposite "IP address»Select a dedicated IP from the list and set it instead of the general one:The dedicated IP setting field will display an additional option “This site handles direct requests to a dedicated IP address", Which can be enabled if the site must accept requests not only by domain name, but also directly by IP (it is better not to enable the option without explicit need):
  3. Discover domain settings.
  4. Edit address records of type A and in the field "Data"Specify the assigned dedicated IP for them:
  5. If the domain has AAAA records, remove them:
  6. Wait for the update DNS cache... This usually takes several hours (maximum 72).
  7. Check the site is working.

You can find out the IP address at which the site is opened using the command ping.