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2.1.7. Changing the country where the hosting account is located

Important points:

  • You can only change the country for the entire hosting account. If the hosting account hosts several sites and you only need to change the country for some of them, in this case you should toorder new hosting account, carryover the necessary sites for it and change for him to the desired country.
  • Change of country may be unavailable for some time when ordering or switching to businesshosting.
  • Migration is not available for hosting accounts from which you ordered dedicated IP... To complete the migration, you will need to first refuse from its extension and delete unpaid orders for dedicated IP.
  • During the migration, read access will be restored to all files of the hosting account on behalf of the owner of this hosting account.
  • After migrating or transferring a hosting account to another server for technical reasons, when connecting via SSH errors may occur “REMOTE HOST IDENTIFICATION HAS CHANGED"And"POSSIBLE DNS SPOOFING". You can fix the situation using the instructions in the articles with descriptions of these errors.

Available countries

For hosting accounts with regular hosting plans, the following locations are available:

  • Australia
  • Germany
  • Poland
  • Russia
  • Singapore
  • Canada
  • Ukraine
  • Finland
  • France

For hosting accounts with tariffs businesshosting only three locations are available:

  • Ukraine
  • Russia
  • Germany

To transfer your hosting account to a server in another country, do the following:

  1. Open the section "Hosting ».
  2. In the block "Location»Click«Change»:
  3. Select a country from the list and click "Change country»:
  4. Expect from a few minutes to several hours (the time depends on the size of the hosting account and the queue of applications for transfer). Upon completion on account mail a notification will be sent.