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2.1.4. Hosting account life cycle

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Stages

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Click on the name of the required stage to expand the detailed information about it.\n

Test period

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\nDuration: 5 days.\n

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\nThis stage is activated immediately after ordering a new hosting account with tariff usual or businesshosting.\n

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\nDuring this period, you can:\n

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Test period limitations:\n
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\nIf during this period the service has not been paid for, then it goes to the next stage "deactivated", skipping the stage "paid".\n

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Paid

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\nDuration: 1-36 months.\n

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\nThis stage begins after receipt of payment for the ordered hosting account.\n

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\nDuring this period, you can:\n

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  • Fully use hosting.
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  • Prolong hostingaccount.
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It is impossible to suspend the hosting account for any time period.\n

Deactivated

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\nDuration: 30 days.\n

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\nThis stage begins:\n

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\nAt this stage, the hosting account is displayed in the "Hosting ”, But its work is suspended and access to its contents is blocked.\n

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\nDuring this period, you can:\n

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All services of a deactivated hosting account are blocked, including mailboxes and access to them. Access to domains is not blocked.\n

Removed and moved to archive

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\nDuration: up to 1 year.\n

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\nThis stage occurs 30 days after the deactivation of the hosting account, if during this time the payment has not been received by us. The hosting account is removed from the "Hosting ”And transferred to the archive server, where it can be stored for up to 1 year. Important! We do not guarantee storage for 1 year, however, after a year of storage, the hosting account will definitely be deleted.\n

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\nRemote hosting account is possible only restoreby paying the cost of restoration - 100 UAH. plus UAH 10 per month for each 1 GB of stored data (all data on the server are taken into account: site files, databases, letters in mailboxes). If the amount of data of the hosting account is less than 1 GB, its price will be calculated as for 1 GB of data (the total amount depends on the amount of stored data and the storage period).\n

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Recovering your hosting account or getting backups can owner only the account where this hosting account was hosted before deletion. Transfer of the archive hosting account or its sale to third parties is not possible.\n

Activated on the archive server

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\nDuration: 3 days.\n

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\nThis stage occurs within 30 minutes after receipt of payment for the restoration of the deleted hosting account. The hosting account continues to be on the archive server, but appears in the "Hosting ».\n

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\nDuring this period, you can:\n

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  • Pay hosting account to return it to the regular server and fully resume its work. Note The transfer from the archive to a regular server is performed only after renewing the hosting account (within an hour after receipt of funds).
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If the restored hosting account is not paid within the allotted time, it will be deactivated again and after 30 days it will be deleted and archived.\n
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