Setting up a domain for Bitrix24 | FAQ on Wiki

According to the recommendation on the Bitrix24 website, the word "bitrix" should not be in the domain name.
Bitrix24 does not support domains for which proxying is used DNS from Cloudflare... If it is enabled, you will need to disable it.

For Bitrix24, you can use both the main domain and the subdomain:

To configure the main domain for Bitrix24, do the following:

Specify your domain in the site settings in the Bitrix24 control panel.
Delete existing records like A, AAAA and CNAME for the main domain and the www subdomain.
Add an address record of type A for the main domain and a record of type CNAME for the www subdomain:
- Address record type A:
  - «Subdomain "- leave the field blank.
  - «A type"- select"A».
  - «Data"- specify the IP from the tip on the Bitrix24 website, which is displayed after specifying your domain.
- CNAME record:
  - «Subdomain "- specify www.
  - «A type"- select"CNAME».
  - «Data"- specify the address from the hint on the Bitrix24 website, which is displayed after specifying your domain (usually looks like lb.bitrix24site.ua or lb.bitrix24.shop).
Wait for the update DNS cache... This usually takes several hours (maximum 72).

To set up a subdomain for Bitrix24, do the following:

Specify your subdomain in the site settings in the Bitrix24 control panel.
Delete existing records like A, AAAA and CNAME for the specified subdomain.
Add CNAME record for the specified subdomain:
- «Subdomain "- specify the name of the subdomain (for example, sub).
- «A type"- select"CNAME».
- «Data"- specify the address from the hint on the Bitrix24 website, which is displayed after specifying your domain (usually looks like lb.bitrix24site.ua or lb.bitrix24.shop).
Wait for the update DNS cache... This usually takes several hours (maximum 72).

3.6.18. Domain setting for Bitrix24