- Specify your domain in the site settings in the Bitrix24 control panel.
- Delete existing records like A, AAAA and CNAME for the main domain and the www subdomain.
- Add an address record of type A for the main domain and a record of type CNAME for the www subdomain:
- Address record type A:
- «Subdomain"- leave the field blank.
- «A type"- select"A».
- «Data"- specify the IP from the tip on the Bitrix24 website, which is displayed after specifying your domain.
- CNAME record:
- «Subdomain"- specify
www
. - «A type"- select"CNAME».
- «Data"- specify the address from the hint on the Bitrix24 website, which is displayed after specifying your domain (usually looks like
lb.bitrix24site.ua
orlb.bitrix24.shop
).
- Wait for the update DNS cache... This usually takes several hours (maximum 24).