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3.2.9. Cancellation due to name error

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\nFROM 25th March 2019 it is possible to unregister some domains, in the name of which there was a mistake.\n

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Important points:

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  • The domain must be international / thematic. Cancellation of registration of Ukrainian domains is not possible.
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  • The application for deletion must be submitted within 3 days from the date of ordering the domain.
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  • The possibility of a refund depends on the period for which the domain was registered:
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    • If the domain was registered for 1 year, and then renewed for any period with a separate account, it will be impossible to cancel the registration.
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    • If the domain was registered immediately for 2 years or more, then each such situation is considered individually through technical support.
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  • For each domain zone there is a limit on the number of delete operations. We will not be able to delete a domain if this limit is exceeded.
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  • The system was created specifically for cases when the user made a mistake while spelling the domain name. In the event of abuse, domain cancellation will be refused.
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\nIn all other cases, it is impossible to change the name of an already registered domain. Also, you cannot refuse a domain and request a refund for it (clause 1.8 contract).\n

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Procedure

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\nTo apply for cancellation of domain registration in the section "Domains »Click«Delete domain due to name error»:\"\"\n

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\nIf the application is processed successfully, the funds for the domain will be automatically refunded within 10 banking days in the same way as the payment was made.\n

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If cancellation of registration is not possible

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\nIf you need to change the domain, you need to register a new domain with the desired name. The old domain can simply not be used - after the expiration validity period it will be automatically deleted and will be available for registration to everyone.\n

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\nTo prevent the old domain from being available on the network, you can:\n

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