Русский
Українська
English

Support chat

Are you a customer?

Select the type of request:

0-800-307-307 Hotline
+38 (044) 392-74-33 Kiev
+38 (057) 728-39-00 Kharkiv
+38 (056) 794-38-31 Dnipro
+38 (032) 229-58-93 Lviv
+38 (048) 738-57-70 Odessa
+38(093) 170-15-42 Life
+38 (067) 400-88-44 Kievstar
+1(888)393-24-51 USA, Toll free
+44(131)507-01-14 Great Britain
+7 (499) 348-28-61 Moscow

3.1.4.1. Referral to our hosting for a domain not registered with us

Note

We recommend placing your domain on our NSso that in case of a change IPaddresses web server, it was automatically changed and in domain settings... In this case, the change of IP will occur imperceptibly and without downtime in the work of sites.

You can send a domain to our hosting in one of two ways:

By installing our NS
By changing address records

When using this method:

After installation our NS changing domain records will be done via our Control Panel... Domain settings from the previous NS owner panel will stop working.
In case of changing the hosting IP-address (for example, in case of technical need or when migrations hosting account) domain settings will be changed automatically... You do not need to make manual changes.
Domain renewal will be done in current registrar, as earlier.

To direct a domain by installing our NS do the following:

Add domain in our control panel.
In the control panel of the current registrar, set the domain our NS.
- If the registrar has only two fields for specifying NS, indicate any two of our NS.
- There is no need to specify the IP addresses of our NS in the panel of the current domain registrar, leave these fields empty.
- If the registrar does not allow you to change NS without specifying the IP, then first of all make sure that you are making changes in the correct section. If the section is correct and the IP addresses are really necessary, you can find them yourself - for this, you just need to run the command ping to each of the NS.
If domain mailboxes should be hosted not with us, but on servers of a third-party mail service, in the domain settings set MX records this service. The host / server names should be checked with the mail service provider.
Wait for the update DNS cache... This usually takes several hours (maximum 24).

Attention!

It is not recommended to use this method, since in this case a number of advantages of cloud hosting will be unavailable and we cannot guarantee the site's performance.

When using this method:

Changes to domain settings are performed in the owner panel of the current NS. Domain settings from our panel will not affect the operation of the domain.
In case of changing the hosting IP-address (for example, in case of technical need or when migrations hosting account) you will need manually make changes to domain settings.
Domain renewal will be done in current registrar, as earlier.

To route a domain by modifying address records, do the following:

In our control panel, copy current IP addresses the hosting account that hosts the site.
Go to the owner panel current NS.
In the domain settings, specify the copied IP addresses in the address records for subdomains @ and www (in records like A you need to specify the IPv4 address, in records like AAAA - IPv6 address).
If domain mailboxes are to be hosted by us, also specify our MX records.
Wait for the update DNS cache... This usually takes several hours (maximum 24).

3.1.4.1. Referral to our hosting for a domain not registered with us

Note

When using this method:

Videoinstruction

Attention!

When using this method:

Videoinstruction