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3.7.1. NXDOMAIN

Error "NXDOMAIN» (Name error, DNS_PROBE_FINISHED_NXDOMAIN,RFC 2308) indicates the lack of domain data on the side DNS... This error can most often occur in the following cases:

  • If the domain is in the period ClientHold (HOLD), RedemptionPeriod, ServerHold or similar, during which it does not work.
  • If domain records have been changed or deleted.
  • If the domain is not registered or deleted from the registry.
  • If the domain was only recently registered or the address records of the domain were only recently added, but information about it not updated on the side DNS.

This error may indicate that the domain does not exist, or the target domain to which the CNAME record is directed does not exist. For example, if the registered domain domain.com has a CNAME record pointing to domain.shop, which is not registered, then when you switch to domain.com this error will be displayed.

It is important to consider that such an error may occur for some time for only a registered or renewed domain, while information about it not updated on the side DNS.

If the domain is registered and works correctly, then you can try to eliminate this error using the methods described in this instructions.