We use cookies
We use cookies to optimize our website. By continuing to browse the site, you agree to our use of cookies.
New design
Control panel
  • Русский
  • Українська
  • English
  • UAH
  • USD
  • RUB
  • EUR
  • 0-800-307-307 Hotline
  • +38 (044) 392-74-33 Kiev
  • +38 (057) 728-39-00 Kharkiv
  • +38 (056) 794-38-31 Dnipro
  • +38 (032) 229-58-93 Lviv
  • +38 (048) 738-57-70 Odessa
  • +38(093) 170-15-42  Life
  • +38 (067) 400-88-44 Kievstar
  • +1(888)393-24-51  USA, Toll free
  • +44(131)507-01-14  Great Britain
  • +7 (499) 348-28-61 Moscow

5.9. Replacing a dedicated server with a server with a different configuration

To replace a dedicated server with a server with a different configuration, do the following:

  1. Order a new server with the configuration you need.
  2. Pay the server rental and installation costs (if there is an installation fee for this configuration).
  3. Transfer data from the old server to the new one.
  4. Notify us that the old server can be turned off:
    • For naturalperson: Write a request to the sales department with the notification that you are abandoning the old server. Unspent funds will be transferred to your personal balance, after which you can use them to pay for our services, or they are returned in the same way in which you paid for the service or according to the method agreed by the parties.
    • For Individual entrepreneur and legal entities: write a paper letter "Director of TOV "Hosting Ukraine" Vovk S.O. Please enable the visible server № from 01.01.2020 that turn non-corrosive kosty zgіdno rakh № 1-123456 dated 01.01.2020". To turn off the server, a scanned copy of the document is enough, but the return of unused funds is carried out only after the original letter is received.