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  • 0-800-307-307 Hotline
  • +38 (044) 392-74-33 Kiev
  • +38 (057) 728-39-00 Kharkiv
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  • +38 (032) 229-58-93 Lviv
  • +38 (048) 738-57-70 Odessa
  • +38(093) 170-15-42  Life
  • +38 (067) 400-88-44 Kievstar
  • +1(888)393-24-51  USA, Toll free
  • +44(131)507-01-14  Great Britain
  • +7 (499) 348-28-61 Moscow

1.2.1.2. Password reset

Important points:

  • You can only reset your password if you have access to account mail.
  • It is not the current password that is sent to the mail, but a link, by clicking on which, you can set a new one.
  • The new password must be different from the previously used passwords.
  • A password reset request can be submitted no more than once every 10 minutes.

To reset your account password, do the following:

  1. On login page into the control panel under the field “Password»Click«Forgot your password?»:
  2. In field "E-mail»Enter the current account mail and press "Reset the password»:
  3. Wait for the letter sent to the specified mail, and follow the link “Reset the password"(If the message does not appear in your inbox, check your spam folder):
  4. In field "New password"Enter or generate a new account password and click"Save»:
  5. Click "Log in"And execute login to your account with a new password: