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1.16. Deleting an account

You can delete an account only if it contains no paid services or all services expired.
From the moment the account is left without services or the last service expires, it must pass at least 1 day.
Deleting an account is possible only if you have access to mail... If there is no access, individuals and sole proprietors need to apply for Access recovery, legal entities - change mail to the one to which you have access.
Account mail must be confirmed.
Account deletion is irrevocable.

To delete an account, do the following:

Prepare your account for deletion:
- Transfer hosting rights to another user or save all important data from him:
  - Create and download backups all the sites and databases you need.
  - Export the contents of all required mailboxes.
- Transfer domainsregistered with us, to another user or follow them transfer to another registrar.
- If the account has servers, transfer the rights to them to another user using the appropriate instructions - VPS and dedicated server - or save all important data from them.
Open the section "Personal data ».
At the bottom of the page, click “Delete your account»:
Enter the code from the letter sent to account mail, and press "Confirm»:
Indicate the reason for deleting the account and click "Delete your account»:

Procedure