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1.16. Deleting an account

Important points:

  • You can delete an account only if it contains no paid services or all services expired.
  • From the moment the account is left without services or the last service expires, it must pass at least 1 day.
  • Deleting an account is possible only if you have access to mail... If there is no access, individuals and sole proprietors need to apply for Access recovery, to legal entities - change mail to the one to which you have access.
  • Account mail must be confirmed.
  • Deleting an account is irrevocable.

To delete an account, do the following:

  1. Prepare your account for deletion:
  2. Open the section "Personal data ».
  3. At the bottom of the page, click “Delete your account»:
  4. Enter the code from the letter sent to account mail, and press "Confirm»:
  5. Indicate the reason for deleting the account and click "Delete your account»: