If you cannot find a service in your account that you think should be there (for example, you received an email notification reminding you to renew it), then it is most likely that you are logged into a different account, and not the one in which the service is located.
In this case:
Check which mail you received from us a letter mentioning the desired service, and compare this mail with account mail
that you are logged in to. Most likely they will be different.
If the mails are different, log out of your current account and signin
to another, registered to the mail to which we sent a letter mentioning the required service.
If, after logging in again, you find yourself in the same account that does not have the service you are looking for, try logging into incognito mode
or before re-entering clear cache
If you do not remember the password for the account in which the services are located, but you have access to the mail, which received a letter with a reminder about the expiration of the period, use the procedure for restoring access and reset password
There may also be situations related to delegation or transfer of rights for services: