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  • 0-800-307-307 Hotline
  • +38 (044) 392-74-33 Kiev
  • +38 (057) 728-39-00 Kharkiv
  • +38 (056) 794-38-31 Dnipro
  • +38 (032) 229-58-93 Lviv
  • +38 (048) 738-57-70 Odessa
  • +38(093) 170-15-42  Life
  • +38 (067) 400-88-44 Kievstar
  • +1(888)393-24-51  USA, Toll free
  • +44(131)507-01-14  Great Britain
  • +7 (499) 348-28-61 Moscow

1.5. Account Login (Authentication)

Note

If you don't have an account yet, register.

To log into an existing account, do the following:

  1. Open the main page ukraine.com.ua and in the upper left part of it, click "Log in"(Or use direct link):
  2. Use one of the following methods:

    Note

    When using this method, you need to specify account mail and the password to it. Mailbox access is not required (unless you are using 2-Step Verification via mail).

    Fill out the form and click "Log in»:

    • «E-mail"- specify your account email... If you don't remember it, use Access recovery.
    • «Password"- enter your account password. If it was lost dump it (there must be access to the mailbox).
    • «Remember me on this computer"- leave a check mark if you want the authentication data to be saved in the cache of your browser.
    • «Bind session to IP"- leave a check mark if you want the system to remember your current IP.

    Note

    When using this method, you need to specify account mail and have access to it. No password is required.

    1. Fill out the form without specifying a password and click “Login without password»:
      • «E-mail"- specify your account email... If you don't remember it, use Access recovery.
      • «Remember me on this computer"- leave a check mark if you want the authentication data to be saved in the cache of your browser.
      • «Bind session to IP"- leave a check mark if you want the system to remember your current IP.
    2. Wait for the letter sent to the specified mail, and follow the link “Log in»

    Notes:

    • When using this method, you need access to the appropriate social network. Specify the account mail and password to it, you do not need to have access to the mailbox.
    • If a social network account has not been previously tied to your account, after logging in, it will be linked automatically.

    Click on the button of the corresponding social network or for authorization using an account Google or Facebook:

  3. Gothrough two-step authenticationif it was configured in the account and the authentication data was not previously stored in the cache of your browser:
    With 2-Step Verification enabled, Telegram our Telegram bot will send to all linked to your account Telegramaccounts message. Open a chat with a bot in the messenger and click “Allow Login»:
    With 2-Step Verification enabled, authenticatorapplication you will be prompted for a one-time code generated in this application. Enter this code and click "Log in»:
    If you have access to one of the phone numbers, added earlier in your account, use a call or SMS:
    1. Request a call. If it arrives, accept the call, enter the last 4 digits of the number from which you were called, and press "Log in»:
    2. If the call does not arrive within 60 seconds:
      • If the number is not Russian - request an SMS (SMS are not sent to Russian numbers due to delivery problems).
      • If Russian - ask for a second call.
    3. If an SMS arrives, enter the received code and press "Log in»:
    4. If the SMS is not received within 60 seconds, request a second call.
    If it is impossible to use any of the listed methods, apply for Access recovery.