Хостинг и регистрация доменов

Чат онлайн
→  Хостинг →  Регистрация доменов →  VPS / VDS →  Выделенные сервера →  FAQ →  Форум →  Контакты →  Техподдержка

Terms of the Service

The Company “Hosting Ukraine”(Hosting Ukraine hereinafter ) shall provide the Services based on the following terms and conditions:
 
1. User Account
 
By registering on our website, you will hold responsibility for providing complete and accurate information, as well as for operability of your email address and mobile phone number specified during your registration. When registering, you shall specify the email address which is in the domain served by us. To communicate with you, Hosting Ukraine representatives will use registration e-mail and, in some exceptional cases, your mobile phone. Also, we'll send SMS to your mobile phone number. You must keep all contact information up to date. The provision of inaccurate contact information may result in the blocking of your account. To provide a dedicated server service, will need to provide scanned copies of the documents that can verify your identity. If you cannot prove your identity, the order will be deemed fictitious and all services will be blocked.
 
2. Content of hosting accounts
 
All services provided by LLC “Hosting Ukraine” shall be used only for legitimate purposes and not to contradict the applicable laws of Ukraine and international acts of legislation.
 
It is prohibited to use the services for copyright infringement. This includes but not limited to the illegal distribution of music, books, photos, magazines or any other copyrighted works. Any attempt to sell counterfeit products will result in the immediate blocking of your account. Any account found in copyright infringement will be fully or partially blocked. Any account found in repeated copyright infringement will be blocked and / or deleted from our hosting.
 
It is prohibited to use virtual hosting accounts for backups or data storage.
 
The list of unacceptable materials on the hosting is as follows:
 
  1. Wares, crack resources;
  2. sites for selling accounts (social networks, online games, skype, paypal, e-mail accounts etc.);
  3. sites dedicated to games cs, wow, la2 and all other games (all games regardless names, types, genres, etc.);
  4. pirate archives of movies, music, television and computer programs (even if files with video and music are on other servers);
  5. sites of financial pyramid, sites for MLM organization , gift cash sites;
  6. hyip projects sites (fraudulent project which is similar to high yield investment fund), site which promote hyip projects, hyip projects rating sites;
  7. sites and forums focused on hackers ;
  8. torrent trackers;
  9. applications that are used in social networks;
  10. site that distribute smoking blends and drugs, or sites which advertise such activities;
  11. sites which distribute pills and other medications , or sites with advertising such activities;
  12. casino, bookmaker subject sites;
  13. sites which advertise illegal activity;
  14. phishing sites ( clones of existing sites );
  15. sites of political parties and political movements and any other sites related to politics or those which contain political material;
  16. pornographic sites , webcam websites, escort service sites;
  17. cardsharing services;
  18. IRC bots and scripts;
  19. proxies and anonymisers;
  20. network scanners;
  21. programs for cracking passwords, keyloggers;
  22. scripts for spamming;
  23. file sharing , file sharing for pictures, etc.;
  24. sites which promote pyramid schemes;
  25. sale of any drugs for which a license is required but it is not available;
  26. lottery and gambling sites ;
  27. crawl and indexer scripts which are engaged in downloading information from unauthorized sites.
 
We reserve the right to deny to provide the service at any time. Any material that, in our opinion, is obscene, threatening or personality discrediting, slander or violates our rules will be removed from the servers or blocked with or without notice.
 
Failure to respond to the letter sent by e-mail within 24 hours will block the site. The Subscriber shall respond to all complaints through a ticket system or email within 24 hours.
 
If you doubt whether your site complies with our requirements, write a request to our technical support and we will be glad to give you our advice.
 
The Subscribers shall be fully responsible for all activities that are carried out on their accounts. That also includes the case when a username and a password to the account became known to third parties. You have to use complex passwords that will be hard for the attacker to crack, and to use all available protection systems that prevent the use of your username and password, specify a restricted access to FTP from specific IP addresses and use of two-factor one-time password protection. In the event of unauthorized access to your account, we will restrict access thereto until the user takes appropriate actions.
 
3. Spamming
 
Any user who is engaged a bulk mailing of unsolicited emails (SPAM) will be immediately blocked with or without notice. The sites that are promoted using SPAM cannot be placed on our servers. Any account, the operations of which led to the emergence of an IP address located in the space of IP addresses of our company in the black list, will be blocked immediately.
 
4. Viruses
 
In case of detection of any viruses in a user account by the Hosting employees, they will send a message to the user about the detected viruses, shell scripts and other malicious software. Also, we ask the client to respond as quickly as possible to such letter and clear his/her account from viruses.
 
Failure to respond to the letter sent by e-mail within 24 hours will block the account. The Subscriber shall respond to all complaints through a ticket system or email within 24 hours.
 
The Subscribers shall be fully responsible for all activities that are carried out on their accounts, including infections by viruses shell scripts, and other malicious and dangerous software. That also includes the case when a username and a password to the account became known to third parties. You have to use complex passwords that will be hard for the attacker to crack, and to use all available protection systems that prevent the use of your username and password, namely a restricted access to FTP from specific IP addresses and use of two-factor one-time password protection. In the event that a malicious code is found in your account, we will restrict access thereto until the user takes appropriate actions.
 
5. Use of Resources
 
The user shall not:
  1. use more than 25 % of system resources for more than 90 seconds.
  2. use more than 100 processor minutes per day (more than 10 % of resources) .
  3. run processes that operate as a server.
  4. run any type of search indexer on virtual hosting servers. The exception is the search engines that index the only the Subscriber’s sites.
  5. run the software that interacts with torrent trackers.
  6. run gaming servers such as counter-strike, half-life, line age etc...
  7. participate in filesharing networks.
  8. run cron jobs with an interval less than 15 minutes.
  9. execute SQL queries which work more than 15 seconds. MySQL tables should use correct indexes.
  10. create MySQL database of more than 2GB or containing more than 1000 tables. The total volume of all user databases should not exceed 3GB.
  11. an option to connect to MySQL server from servers other than virtual hosting servers is available only maintain databases.
  12. When using the function “include” in PHP to connect local files, do not use URL. Instead of using “include” 'http://domain.com/include.php') use “include” ('include.php').
  13. do not switch off the processing static files via control panel using nginx to improve performance.
 
 
6. Restrictions for using file system
 
If a virtual hosting account contains more than 500,000 inode (inode is a file system unit containing information about a file or folder. Each file, site page, picture, e-mail message uses one inode in your account), then we will send a request to the subscriber to reduce the amount of inode. If no action to reduce the amount of inode is taken, we will block the account. No backups of accounts that contain more than 200,000 inode or have a volume of more than 10 GB will be provided, with the exception for database backups which will be created.
 
The sites that insignificantly exceed the limit on the amount of inode will not likely be blocked. Those accounts which continuously create and delete thousands of files or significantly reduce the performance of the file system may be blocked.
 
7. Responsibility of Resellers
 
The Hosting Ukraine does not provide technical and any support for hosting resellers clients. If a client of reseller contacts us, we reserve the right to block the clients's account until the reseller will not assume responsibility for the client service. All problems of end clients that the reseller is unable to resolve itself may be forwarded to our support service but only through the reseller control panel. Resellers shall be fully responsible for the data posted on the reseller account and actions and violation of their clients’ regulations.
 
Горячая линия
(044) 392 74 33 другие города
Copyright © 2006—2017 ООО "Хостинг «Украина»"

Все материалы данного сайта являются объектами авторского права.
Запрещается копирование, распространение или любое иное использование информации и объектов без письменного согласия правообладателя.
Нашли опечатку на странице - выделите ее и нажмите Ctrl+Enter
Идёт обновление информации, подождите...